Our mission states DCT is:
DCT is a World Class, value added reseller of custom
computer products by providing World Class products and World Class
support services which exceed customer expectations.
Our mission statement refers to
the term "World Class." This phrase means grouped together
with giants, able to stand shoulder to shoulder with the very best,
and being a member of the most elite group.
The phrase is important because our
mission is focused upon excellence at the highest level of
performance. DCT' customers are the largest corporations in the
world. Our buyers are the most discerning and demanding. Our users
are the world's most skilled and knowledgeable. To service such high
level customers requires that we ourselves be exceptional.
We add value to the products we sell
by customizing system configuration based upon customer
specifications. This involves high technical skill on the part of
the salesperson and the support unit. We seek to continuously
enhance the technical skills and knowledge of our personnel to
assure the highest levels of added value.
DCT is not a commodity vendor. This
means that our staff has a mission to add value to the raw goods we
sell. It requires that each one of our staff view his or her service
and professional recommendations as part and parcel of the final
product sold. Service and knowledge are just as important as boards
and chips. The value added is the excellence DCT provides clients.
We represent the best manufacturers
in the world. The result is a line of products that is superior in
every category or application. We earn the confidence of
manufacturers by working collaboratively to deliver the right
product, at the right time, at the right price.
Finally, DCT provides support for the
products it sells. From determination of what product solution
solves a customer's problem all the way to providing user technical
support, we place 100% customer satisfaction as our goal. Our
mission is to exceed customer expectation by a Total Quality
Management approach and a zero-defect orientation. Perfection is the
target.
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